How it works
Three simple steps, no access to your Google account and nothing to pay until the review is gone. Here is exactly what happens from the moment you send us a review link.
Takes 2 minutes
Paste the link to each Google review you want removed, add your business name and your contact details. A $1 card check stops spam and is released straight away. You pay nothing today.
Within 24 hours
A specialist reads each review against Google's published content policies. If a review breaks a rule, we build an evidence-based case and file it through Google's official reporting channels.
Usually 1 to 7 days
When Google takes the review down, we let you know so you can check your profile yourself. Only then do you pay $399 per removed review. If a review is not removed, you owe nothing for it.
Your account stays yours
Google reviews are public, so we can report them without touching your account. Any company that asks for owner access, manager access or your password to remove a review is a red flag.
We never ask you to add us as a manager or owner on your Google Business Profile.
We never need your Google account password, two-factor codes or any login of any kind.
We do not contact your reviewers or your customers, and we never post replies on your behalf without asking.
No deposits, setup fees or monthly contracts. The $1 card check is released immediately.
Google removes reviews that break its rules, not reviews a business simply dislikes. Our job is to show Google clearly which rule a review breaks.
We match the review to a specific Google policy, such as spam, conflict of interest, harassment, off-topic content or personal information.
We gather what supports the case: customer records you share, posting patterns, links between accounts and the wording of the review.
We file through Google's own reporting and appeal routes, and follow up until Google makes a final decision.
Day 0
Order placed. You get a confirmation and your order shows in your customer account.
Day 0 to 1
Each review is checked against Google policy. You hear from us if anything is not eligible.
Day 1 to 7
Cases are filed and followed up through Google's official channels until Google decides.
After removal
You check the profile, then pay from your account within 24 to 48 hours.
Google makes the final decision, so a few complex cases take longer. We keep you updated the whole way.
One flat price for new or old reviews. No setup fees, no subscriptions.
If Google keeps a review up, you pay nothing for that review.
If a removed review ever comes back, we remove it again at no cost.
Send us the link. No access, no password, no upfront fee.
team@bgrreputation.com
